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CSR/Dispatcher - Tucson, AZ

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CSR/Dispatcher

Location:

One Location
Tucson, Arizona - 30 mi radius

Pay:

Earn $18-$20 Per Hour!

Hours:

Full - Time
Part - Time
8 hour shift
Weekend availability
Some Saturdays in Summer

Requirements:

2+ years in Customer Service position/Administrative Role
Organizations skills a must
Dispatch experience is a plus, but not required
Bilingual / Spanish speaking is preferred but not required
Computer + Data Entry
Proficiency in Gmail
Multi-tasking Ability
Ability to Work in a Fast Paced Environment
Strong Customer Service Skills
Decision Making abilities
Service Titan Knowledge a PLUS BUT NOT REQUIRED
Strong verbal & Written Communication
Dependable.

Benefits:

Paid Time Off
Bonuses
Team Events
Company Uniform
Paid Training
Employee Snack Bar

Summary:

AM Heat Cool is excited to hire new candidates for our CSR/Dispatcher position!

As we continue to expand our company, we offer many ways for our employees to thrive and develop in their careers!

We have built our culture from within, grounded on collaboration and positivity! We offer ongoing career advancement opportunities, a fun atmosphere & continuous support for our entire team!

As a CSR/Dispatcher your Responsibilities include:

Assist with daily calendar for technicians & installers. Position is responsible for answering incoming calls, scheduling customer appointments & assisting technicians in the field, part orders & customer follow-up.
Position would maintain scheduled calls on the dispatch board & ensure that all calls are routed to the correct technician(s).
Responsible for billing & recording customer payments.
CSR/Dispatcher will communicate with technicians about their jobs & communicate via text & phone calls.
Handle all email correspondence.

If this sounds like you and you’re ready to take this next step to joining our team, apply now!